1 Detailed description of goods and/or services

CLeC Academy is a business in the sports and education industry that encourages swimmers of every level and background to learn, participate and remain in the sport of swimming as long as possible.

2 Delivery policy

Subject to availability and receipt of payment, requests will be processed within 10-14 working days and delivery confirmed by way of email.

Delivery of merchandise must be stipulated by the client and will result in an additional courier fee, as calculated based on weight and dimensions.

Local pickup is also available at no additional cost.

3 Export restriction

The offering on this website is currently available to South African clients only.

4 Returns and Refunds Policy

The provision of goods and services by CLeC Academy is subject to availability. In cases of unavailability, CLeC Academy will refund the client in full within 30 days. Cancellation of orders by the client will attract a 10% administration fee.

5 Customer Privacy policy

CLeC Academy shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded HERE

6 Payment options accepted

Payment may be made via Visa, MasterCard, Diners or American Express Cards or by bank transfer into the CLeC Academy bank account, the details of which will be provided on request.

7 Card acquiring and security

Card transactions will be acquired for CLeC Academy via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.

8 Customer details separate from card details

Customer details will be stored by (Your Company) separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za.

9 Merchant Outlet country and transaction currency

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).

10 Responsibility

CLeC Academy takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

11 Country of domicile

This website is governed by the laws of South Africa and CLeC Academy chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, Kathryn Nurse .

12 Variation

CLeC Academy may, in its sole discretion, change this agreement or any part thereof at any time without notice.

13 Company information

This website is run by Emma Manners-Wood (sole trader) based in South Africa trading as Chelsea Bun Digital.

14 CLeC Academy contact details

Company Physical Address: Wellness Centre, Quadrant Complex, Wildreness Road, Claremont 

Email: info@clecacademy.com

Telephone: 073 142 9238